December 2022
17 articles published
2022.12.26 - What's next for AI
2022.12.19 - What I learned at GitLab that I don't want to forget
2022.12.12 - A distant view requires a settled mind, “Chaotic Times” demand even more reading
Ten Pieces of Advice for New Product Managers
Full text: 4,886 characters, about 10 minutes to read Prologue – Why I’m Writing This In 2018 I was lucky enough to attend a Carnegie leadership training. One exercise left a stron...
Issues with Applying Net Promoter Score (NPS)
全文共 3495字，阅读需 15 分钟 1 Why We Need Experience Metrics In one sentence: user experience is the subjective feeling users have while using a product; the hallmark of subjectivity is “a...
User Experience Measurement Theory
本文摘自 体验度量理论2021版 点击可查看完整版 1 什么是体验 我们现在所说的体验，大部分都是用户体验 User Experience，这一概念诞生于数字时代，由美国学者唐•诺曼 Don Norman 提出。在他创建的尼尔森诺曼集团 Nielsen Norman Group 中，定义的 UX 是： 用户体验是用户与企业、服务和产品之间的所有交互。Us...
iOS 15’s Notification Summary and the Product Values Behind It
全文共 1901 字，阅读需 10 分钟 Worth Reading The long‑awaited iOS 15 was announced on June 8 at Apple’s 2021 Worldwide Developers Conference. As an ordinary user, I only saw the new iOS 15 f...
Two People Rummaging Through Trash Late at Night
全文共 958 字，阅读需要 6 分钟 Two People Digging Through Trash Late at Night The late‑autumn evenings in Hangzhou have started to feel a bit chilly. At around 9:30 p.m. on such a cool night,...
A Year in User Experience
2020.07.30 – 2021.06.30 A year of product user‑experience work deserves a summary. This is the preface. 01 What Exactly Is User Experience Almost everyone in the internet industry ...
When Will App Pop‑ups Finally End?
It’s hard to pinpoint exactly when pop‑ups became a staple of every major app, but they’re no longer a once‑a‑day occurrence—they’re now a daily (or even multiple‑times‑a‑day) sigh...
What the Car‑pool Experience Is All About
This is an old article from 2020, the first product post on the public account, now reposted here. Time really flies. In December 2019, Didi held a “Car‑pool Day” event in Chin...
How to Boost User Experience Through Didi’s Service Governance
In the article “A Year of Doing User Experience” I once wrote that “a good user experience means users can achieve their goals without obstacles, efficiently, and beyond their subj...
Why Meituan and Dianping’s Home‑Service Offerings Failed to Take Off
Series reflections: Successful businesses always share similar reasons for their success, while failed ones each have their own differences. Hopefully we can “learn from history” ...
You Cant Write a Bad Requirements Document
Full text: 4,886 characters, reading time: 10 minutes This is the legendary requirements‑document template mentioned in “Ten Sentences for Product Managers” (https://yuque.antfin.c...
2022.12.05 - Be the Primary Person Responsible for Health
Criminal Law Lecture Notes
If You Want to Get Rich Overnight… Every modern worker harbors a “get rich quick” dream Someone says The method for getting rich overnight is already written in the criminal code S...
Hard Road Ahead: Five Pivotal Choices in China’s Socialist Path
1 This Book and Its Author Douban rating 9.5 Author introduction (excerpt from the flyleaf) Xiao Donglian, born in October 1950 in Hunan, is a scholar of modern Chinese history. F...